RULES AND LEGAL CONTRACTS

1. USER/MEMBERSHIP INFORMATION AGREEMENT

   PLANTERO Contact Information:

   Address: ADALET MH MANAS BLV. 39/2511 FOLKART TOWERS BAYRAKLI İZMİR

   Phone: 0 850 532 88 90

   Fax: –

   E-Mail: info@plantero.co

   To establish the Agreement, you must enter the information and user password requested by the Website and create your membership by giving the specified approvals and/or permissions. We kindly request that you enter the mandatory information completely and accurately. After completing the User/Membership process, you can correct any deficiencies/errors you notice in the "My Information" section that you can access from the User/Membership section or contact our Customer Services.

   When your User/Membership transactions are completed, this Agreement (in text form) will be sent to your e-mail address specified in your User Information. You can also access the Agreement through the Website.

   You can terminate your membership at any time without giving any reason and without paying any penalty by notifying Plantero verbally or in writing via the above-mentioned communication channels.

   Our company and the confidentiality, protection, processing-use of member-customer information on our Website, commercial electronic communications and other matters are subject to the Privacy Policy-Policy and Terms of Use specified below.

   Necessary measures have been taken by Plantero and/or relevant organizations in the systems and internet infrastructure for the security of the information and transactions made by Users/Members, depending on the nature of the information and transaction. In your Website uses, all credit card transactions and approvals are made online between you and the relevant Bank and similar Card Organizations independently of Plantero (credit card "password" such as information is not seen and recorded by Plantero).

   Within the scope of the Personal Data Protection Law No. 6698, Plantero acts as the data controller. In its capacity as data controller, Plantero may record, store, update your personal information to continue its activities/services, share it with affiliated companies, subsidiaries, joint ventures, including third parties located inside and outside the country under the conditions permitted by the legislation, classify it and process it in accordance with the  Personal Data Protection Law No. 6698.

   Users/Members may be sent electronic communications containing data, voice and video content for promotional, advertising, communication, promotion, sales and marketing purposes and/or for User/Member information and notification processes and applications using means such as phone, call centers, fax, automatic calling machines, smart voice recording systems, electronic mail, SMS service, in electronic environment and for commercial and/or non-commercial purposes.

   The privacy-security policies and terms of use of other websites accessed from the Website are valid. Plantero cannot be held responsible in any way for any disputes, material-moral damages and losses that may arise from the use of information from websites accessed for advertising, banner, content viewing or any other purpose, ethical principles, privacy-security principles, service quality, terms of use and other applications of the websites.

   Users/Members are solely responsible for the decisions they take and the results of any transactions and actions they take in accordance with the information they obtain from the Website or the information communicated to them electronically within the scope of the information, promotion, advertising and any kind of suggestions provided to them electronically.

   In addition to this Agreement, the Distance Sales Agreement, Subscription Agreement and Pre-Information Form provisions, which are prepared in accordance with the relevant legislation, will be applied to the product purchases that Users/Members will make from the Website.

   Users/Members can always stop the use and/or processing of their personal data and the sending of commercial electronic communications sent to them by contacting Plantero via the communication channels specified in the Agreement and on the Website without giving any reason. According to the User/Member's explicit notification in this regard, personal data processing and/or commercial electronic communications for the specified channels will be stopped within the legal maximum period (legal transactions and communications continue). The User/Member may always contact Plantero and obtain information about the processing of their personal data. The User/Member's applications and requests in this regard will be evaluated and accepted within the legal maximum periods or the request may be rejected by explaining the legal basis to the User/Member.

   
   

   
   

   Distance Sales Agreement

   PARTIES

   1.1 SELLER:

   Title: BİGETAŞ BİYOTEKNOLOJİ AŞ

   Address: ADALET MH MANAS BLV. 39/2511 FOLKART TOWERS BAYRAKLI İZMİR

   Phone: 0850 532 88 90

   Fax: -

   Email: hello@plantero.co

   
   

   1.2 BUYER:

   Name/Surname/Title:

   Address:

   Phone:

   Email:

   
   

   DEFINITIONS

   For the purposes of the implementation and interpretation of this Agreement, the terms written below shall have the following meanings:

   
   

   Ministry: The Ministry of Customs and Trade

   
   

   Law: The Law No. 6502 on Consumer Protection

   
   

   Regulation: The Distance Selling Regulation

   
   

   Seller: BİGETAŞ BİYOTEKNOLOJİ AŞ

   
   

   Buyer: A real or legal person who acquires, uses, or benefits from a good or service for non-commercial or professional purposes

   
   

   Website: The website Plantero.co owned by the SELLER

   
   

   Party/Parties: SELLER and BUYER separately/together

   
   

   Agreement: This Distance Selling Agreement made between the SELLER and the BUYER

   
   

   Product or Products: The Product or Products subject to this Agreement

   
   

   SUBJECT OF THE AGREEMENT, PRODUCT, PRODUCT PRICE, PAYMENT AND DELIVERY INFORMATION

   The subject of this Agreement is the sale and delivery of the Products ordered electronically by the BUYER from the Website, the content and sales price of which are specified in this article of the Agreement, to the BUYER, and the regulation of the rights and obligations of the Parties in accordance with the provisions of the Law and Regulation.

   
   

   Quantity

   Product Name

   Sales Price (Total Including VAT)

   Total Product Price:

   Total Shipping Fee:

   Total Amount:

   Payment (Collection) Information

   Payment Method | Credit Card

   
   

   Delivery Information

   Name, Surname/Title:

   Address:

   Phone:

   Email:

   
   

   Invoice Information

   Name, Surname/Title:

   Address:

   Phone:

   Email:

   4. MATTERS ABOUT WHICH THE BUYER HAS BEEN INFORMED IN ADVANCE

   The BUYER acknowledges that he/she has reviewed, read, understood, and been provided with the necessary information regarding the following general and specific explanations set forth below on the relevant pages and sections of the Website before entering into a payment obligation by approving this Agreement on the Website.

   1. The SELLER's title and contact information, as well as current promotional information
   2. Methods for correcting any errors entered in the buyer's information when purchasing Products from the Website
   3. The Chamber of Commerce to which the SELLER belongs (Tire Chamber of Commerce and Industry)
   4. The privacy, data use and processing, and electronic communication rules applied by the SELLER to the BUYER's information, as well as the permissions granted by the BUYER to the SELLER in this regard, the rights of the Parties in this regard and the methods of exercising these rights
   5. Shipping restrictions imposed by the SELLER for the Products
   6. Payment methods accepted by the SELLER for the Products subject to the Agreement, as well as the basic features of the Products, their total price including taxes (total price to be paid by the BUYER to the SELLER, including relevant expenses)
   7. Information on the methods of delivery of the Products to the BUYER, as well as information on shipping and delivery costs
   8. Payment/collection and delivery information related to the Products and information on the performance of the Agreement, as well as the rights and obligations of the Parties in this regard
   9. Products and other goods and services for which the BUYER does not have the right of withdrawal
   10. The conditions, terms and methods for exercising the BUYER's right of withdrawal in cases where the BUYER has the right of withdrawal, and the fact that the BUYER will lose the right of withdrawal if the right is not exercised within the prescribed period
   11. In the case of Products with the right of withdrawal, if the Product is damaged or undergoes a change due to its not being used in accordance with the user instructions, normal operation or technical specifications within the withdrawal period; the BUYER's withdrawal request may not be accepted and in any case the BUYER will be liable to the SELLER; the SELLER may deduct from the refund to the BUYER the amount it deems appropriate according to the damage or change in question in cases where the SELLER accepts
   12. How the BUYER can return the Products to the SELLER in cases where the right of withdrawal exists, and all related financial matters
   13. All other sales conditions, as may be included in this Agreement, and the fact that after the BUYER approves this Agreement on the Website, it will be sent to the BUYER by electronic mail and the BUYER will be able to store it and access it for the desired period, and that the SELLER will also be able to store the Agreement for three years
   14. Contact information where the BUYER can submit his/her complaints to the SELLER in case of disputes, and the fact that he/she can make his/her legal applications to the District/Provincial Arbitration Boards and Consumer Courts in accordance with the relevant provisions of the Law No. 6502

   5. DELIVERY AND COST PERFORMANCE

   5.1 The delivery of the Products subject to the Agreement will be made by the SELLER to the BUYER's address specified above through a cargo company. Shipping costs are the responsibility of the BUYER. The shipping cost is: ...TL and is added to the total price of the Products, including all taxes. If the SELLER has declared that it will cover the shipping costs for customers who make purchases above the amount it has announced on the Website, the shipping costs will be the responsibility of the SELLER.

   5.2 The SELLER will be deemed to have fully and completely fulfilled its obligations even if the BUYER is not present at the address at the time of delivery. For this reason, any losses arising from the BUYER's late delivery of the Product and the expenses incurred due to the Product waiting at the cargo company and/or being returned to the SELLER shall also be the responsibility of the BUYER. The Buyer shall inspect the goods/services subject to the contract before taking delivery and shall not accept damaged or defective goods/services with dents, cracks, torn packaging, etc. from the cargo company. The delivered goods/services will be deemed to be undamaged and intact. The BUYER must take care to protect the goods/services after delivery. The goods/services must not be used if the right of withdrawal is to be exercised. The invoice must also be returned with the product.

   5.3 Delivery will be made to the address specified by the BUYER in the order as soon as possible, provided that the stock of the Products is available and the price of the Products has been credited to the SELLER's account, not exceeding the legal period of 30 (thirty) days. If the SELLER is unable to deliver the Product subject to the Agreement on time due to stock shortages, similar commercial impossibilities, unforeseen events, force majeure, it must inform the BUYER of the situation. If the SELLER fails to fulfill its obligations within this period, the BUYER may terminate the Agreement.

   5.4 If the Products subject to the Agreement are not in stock; the SELLER has the right not to deliver the Products subject to the Agreement, provided that it informs the BUYER of the situation and refunds the total amount paid by the BUYER and all documents that put him/her under debt within 14 (fourteen) days at the latest.

   5.5 The SELLER may supply a different product of equal quality and price with the knowledge and express consent of the BUYER before the expiration of the performance period arising from the Agreement.

   5.6 The Products will only be delivered to the door of the delivery address specified by the BUYER when placing the order. Even if the BUYER requests delivery to another location other than the delivery address notified when placing the order, delivery will definitely not be made. Indefinite places such as parking lots, front doors, parks cannot be shown as delivery addresses; even if they are shown, the Product will not be delivered. The delivery address must be a location that is clearly identifiable as belonging to the BUYER, such as a workplace, apartment, house, shop, or similar.

   5.7 If the SELLER detects that Products that have not been ordered have been delivered to the BUYER; The SELLER will inform the BUYER by phone or e-mail. In this case, the SELLER has the right to return the unordered product. The BUYER may request to keep the product delivered to him/her even though it was not ordered by paying the price of the product. Otherwise, the BUYER; must return this product to the SELLER by cargo at the cargo cost of the SELLER.

   5.8 In order for the Product subject to the Agreement to be delivered to the BUYER, it is necessary for the electronic environment to be approved and transmitted to the SELLER and for the sales price to be paid by the payment method chosen by the BUYER. If for any reason the product price is not transferred to the SELLER's account or is canceled in the bank records, the SELLER is deemed to be relieved of the obligation to deliver the Product.

   BUYER'S OBLIGATIONS

   6.1 The BUYER will inspect the Product subject to the Agreement before taking delivery and will not accept damaged and defective Products with dents, cracks, torn packaging, etc. from the cargo company representative. Otherwise, the delivered Product will be deemed to be undamaged and intact and the BUYER will have no right to object to the delivery of the Products being incomplete and/or damaged. After delivery, the BUYER is responsible for taking care of the Product at the appropriate temperature and conditions.

   6.2 The BUYER accepts that the delivery made to the address specified in

   
   

   DELIVERY COSTS AND PERFORMANCE

   Sure. Here is the English translation of the provided text:

   6.3 If the Buyer's credit card is used unauthorized and illegally by unauthorized persons due to no fault of the Buyer after the delivery of the Product(s), and the Buyer's bank or financial institution does not pay the Product price for this reason, the Buyer agrees and undertakes to pay the Product prices it has received within 3 (three) days following notification of this situation. with another online payment method or credit card.

   6.4 Minors under the age of 18 and those without discernment or limited minors cannot shop on plantero.co.

   7. SELLER'S OBLIGATIONS

   7.1 The SELLER is responsible for the delivery of the Contractual Product in a sound, complete and in accordance with the specified qualities. If the Contractual Product is to be delivered to a person/institution indicated by the Buyer during the order and to a person/institution other than the Buyer, the SELLER cannot be held responsible for the non-acceptance of the delivery by the person/institution to be delivered.

   7.2 If the SELLER thinks that the delivery of the Product has become impossible, it will notify the Buyer of this situation, provided that it does not exceed the legal 30 (thirty) day delivery period. In this case, the Buyer may use one of the rights to cancel the order, to replace the Contractual Product with an equivalent one, if any, or to postpone the delivery period until the obstacle is eliminated. If the Buyer cancels the order, the paid price will be refunded within 14 (fourteen) days. The shipping fee for the returned product due to the right of withdrawal will be borne by the SELLER.

   8. RIGHT OF WITHDRAWAL

   The Buyer may exercise the right of withdrawal within 14 (fourteen) days from the delivery to him or to the person/institution indicated at the address, provided that the Product subject to the Contract is not among the products listed in Article 9 of this Agreement. In order to exercise the right of withdrawal, a written notification must be made to the SELLER within the same period and the original invoice related to the Product delivered to him must be returned. The Product price will be refunded to the Buyer within 14 (fourteen) days following the receipt of the notification regarding the right of withdrawal.

   9. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED

   In accordance with Article 15 of the Distance Selling Regulation, the right of withdrawal cannot be used in the delivery of products that are perishable and/or have an expiry date and single-use products.

   10. RULES REGARDING THE PROTECTION OF PERSONAL DATA, COMMERCIAL ELECTRONIC COMMUNICATION AND INDUSTRIAL PROPERTY RIGHTS

   10.1 In addition to all kinds of data that can be defined as personal data under the Law on the Protection of Personal Data No. 6698, name, surname, electronic mail address, T.C. Identity number, demographic data, credit card information, financial data etc. information belonging to the Buyer;

   to take orders, to offer products and services, to develop products and services, to solve system problems, to carry out payment transactions, - if prior approval is given - to use in marketing activities about orders, products and services, to update the Buyer's information and to manage and maintain memberships and the Buyer and the SELLER's Agreement and other agreements established between them for the purpose of fulfilling the aforementioned Agreement and other agreements and to ensure that the technical, logistical and other similar functions of third parties are carried out on behalf of the SELLER may be recorded, stored in written/magnetic archives, used, updated, shared, transferred and processed in other ways by the SELLER, SELLER affiliates and third parties on a permanent/temporary basis.

   10.2 For the Buyer, in accordance with the applicable legislation, all kinds of product and service promotions, advertising, communication, promotion, sales and marketing purposes, credit card and membership information notification transactions and applications can be made by the SELLER via SMS/short message, instant notification, automatic call, computer, telephone, electronic mail, fax, other electronic communication tools with commercial electronic communications.

   10.3 The necessary measures for the security of the information entered by the Buyer on the Website and the transactions made have been taken by the SELLER in its own system infrastructure, according to the nature of the information and the transaction, in proportion to the current technical possibilities. However, since the said information is entered from the Buyer's devices, it is the Buyer's responsibility to protect them and to take the necessary measures, including but not limited to viruses and similar harmful applications, to prevent access by unauthorized persons.

   10.4 The Buyer may always contact the SELLER through the communication channels specified on the Website to request the use

    

   10.5 PERSONAL DATA OF THE RECIPIENT

   The RECIPIENT may always request information from the SELLER regarding the processing of his/her personal data, such as the transactions related to the processing of his/her personal data, the persons to whom his/her personal data is transferred, the correction of his/her personal data in case it is incomplete or incorrect, the notification of the corrected information to the relevant third parties, its deletion or destruction.

   The RECIPIENT may also object to the use of his/her personal data by automatic systems in order to reach a conclusion against him/her, and may request the SELLER to remedy any damage he/she may suffer as a result of the unlawful processing of his/her personal data by the SELLER. Such requests will be reviewed by the SELLER within the legal period and the RECIPIENT will be informed within the periods stipulated in the legislation.

   During this period, in accordance with the provisions of the legislation; any necessary commercial electronic communications may continue to be sent, the RECIPIENT's personal data may be recorded, stored, used, updated, shared and transferred by the SELLER, the SELLER's affiliates and third parties on a permanent/temporary basis in written/magnetic archives in accordance with the provisions of the legislation in force.

   10.6 INTELLECTUAL PROPERTY RIGHTS

   All intellectual and property rights regarding any information and content on the Website, including their arrangement, revision and partial/complete use, belong to the SELLER, except for the SELLER's agreements with third parties.

   10.7 LINKS TO OTHER WEBSITES

   The privacy and security policies and terms of use of other websites accessed from the Website are valid and the SELLER is not responsible for any disputes that may arise and any negative results that may occur against the RECIPIENT.

   11. FORCE MAJEURE

   If the SELLER is unable to deliver the Product(s) subject to the Contract on time due to reasons that the Parties could not foresee at the time of signing this Contract and are beyond the control of the Parties, such as:

   • Suspension of product sales on Plantero.com for any reason by the administration
   • Extraordinary situations such as air traffic disruptions, transportation disruptions preventing the shipment of Products
   • Extraordinary natural events (Earthquakes, floods, fires, etc.) that will significantly affect the entire society
   • Strikes and lockouts
   • Contagious diseases
   • Declaration of martial law, state of emergency, martial law or general mobilization that will affect the economy and social life in a factual manner

   The SELLER is obliged to notify the RECIPIENT within 3 (three) days from the date of learning of the situation. In this case, the RECIPIENT may exercise one of the following rights:

   • Cancellation of the order
   • Replacement of the Product(s) subject to the Contract with an alternative, if any
   • Postponement of the delivery period until the hindering situation is eliminated

   If the RECIPIENT chooses to cancel the order, the amount paid will be refunded to the RECIPIENT's payment instrument used while placing the order in a single transaction within 14 (fourteen) days from the date the cancellation request reaches the SELLER, without any expenses and charges to the RECIPIENT. In case of choosing an alternative product, the difference in the sales price of the Product will be collected from the RECIPIENT.

   12. GENERAL PROVISIONS

   12.1 The RECIPIENT declares, accepts and undertakes that he/she has read and understood the basic characteristics of the Product(s) subject to the Contract, the sales price and payment method and the delivery information on the Website and has given the necessary electronic confirmation. The RECIPIENT's electronic confirmation of the Pre-Information means that he/she has been informed correctly and completely about the characteristics of the Products ordered, the total sales price of the Products including all taxes, payment and delivery information before the formation of the Contract.

   12.2 The RECIPIENT declares, accepts and undertakes that he/she will confirm this Contract electronically for the delivery of the Product(s) subject to the Contract and that the SELLER's obligation to deliver the Product(s) subject to the Contract will cease if the price of the Product(s) subject to the Contract is not paid for any reason and/or is cancelled by the bank or financial institution. The RECIPIENT declares, accepts and undertakes that the SELLER has no responsibility for any payments made to the SELLER by the bank and/or financial institution and for which a failure code has been sent, but which have not been cancelled by the bank and/or financial institution.

   12.3 If the credit card holder used during the order is not the same person as the RECIPIENT or if a security breach is detected on the credit card used before the Product is delivered to the RECIPIENT, the SELLER may request the RECIPIENT to

    

   12.4 BUYER'S REPRESENTATIONS AND WARRANTIES

   The BUYER represents and warrants that all personal and other information provided by the BUYER when registering on the Website is true and accurate, and that the BUYER will indemnify and hold the SELLER harmless from and against any and all losses, damages, costs, and expenses (including reasonable attorneys' fees) that the SELLER may suffer or incur as a result of the BUYER's breach of this representation and warranty.

   12.5 COMPLIANCE WITH LAWS

   The BUYER agrees to comply with all applicable laws and regulations in connection with its use of the Website. The BUYER agrees not to use the Website for any purpose that is unlawful, harmful, or otherwise objectionable, including but not limited to:

   • Uploading, posting, or transmitting any content that is defamatory, abusive, harassing, threatening, hateful, or otherwise offensive
   • Uploading, posting, or transmitting any content that is illegal, harmful, or fraudulent
   • Uploading, posting, or transmitting any content that infringes on the intellectual property rights of others
   • Uploading, posting, or transmitting any content that contains viruses, Trojan horses, or other harmful code
   • Disrupting the normal operation of the Website or attempting to gain unauthorized access to the Website

   12.6 THIRD PARTY LINKS

   The Website may contain links to other websites that are not owned or controlled by the SELLER. The SELLER has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites. The BUYER acknowledges and agrees that the SELLER shall not be liable for any and all damages arising from or related to the BUYER's use of or reliance on any such third party websites.

   13. EVIDENCE AND JURISDICTION

   In the event of any dispute arising out of or relating to this Agreement, the records of the SELLER (including computer-generated records and sound recordings) shall be conclusive evidence of the matters set forth in such records. The parties agree that any and all disputes arising out of or relating to this Agreement shall be resolved exclusively in the courts of the jurisdiction where the BUYER is domiciled.

   13.2 MONETARY LIMITS

   The following monetary limits shall apply to disputes arising out of or relating to this Agreement:

   • Disputes involving amounts less than 2.320,00 TL (Two Thousand Three Hundred Twenty Turkish Liras) shall be brought before the District Consumer Arbitration Boards.
   • Disputes involving amounts less than 3.480,00 TL (Three Thousand Four Hundred Eighty Turkish Liras) shall be brought before the Provincial Consumer Arbitration Boards.
   • In metropolitan cities, disputes involving amounts between 2.320,00 TL and 3.480,00 TL (Two Thousand Three Hundred Twenty Turkish Liras and Three Thousand Four Hundred Eighty Turkish Liras) shall be brought before the Provincial Consumer Arbitration Boards.
   • Disputes involving amounts exceeding the above limits shall be brought before the Consumer Courts.

    

   PLANTERO PRE-INFORMATION FORM

   1. PARTIES

      1.1 SELLER:

      Title: BİGETAŞ BİYOTEKNOLOJİ AŞ. Address: ADALET MH MANAS BLV. 39/2511 FOLKART TOWERS BAYRAKLI İZMİR Phone: 90 850 532 88 90 Fax: - Email: info@plantero.com

      1.2 BUYER:

      Name:

      Surname:

      Title:

      Address:

      Phone:

      Email:

   2. DEFINITIONS

   For the purposes of the implementation and interpretation of this Agreement, the terms written below shall have the meanings specified opposite them.

   Ministry: The Ministry of Customs and Trade Law: The Law No. 6502 on Consumer Protection Regulation: The Distance Contracts Regulation Seller: BİGETAŞ BİYOTEKNOLOJİ AŞ Buyer: A real or legal person who acquires, uses or benefits from a good or service for non-commercial or professional purposes Website: The website plantero.co belonging to the SELLER Party/Parties: SELLER and BUYER individually/together Agreement: This Distance Sales Agreement made between the SELLER and the BUYER Product or Products: The Product or Products that are the subject of the Agreement

   3. SUBJECT

   The subject of this Pre-Information Form is the regulation of the rights and obligations of the Parties in accordance with the provisions of the Law No. 6502 on Consumer Protection and the Distance Contracts Regulation regarding the sale and delivery of the Product/Products specified below in terms of their qualities and sales prices, which the SELLER will sell to the BUYER.
   

   
   

   4. PRODUCT, PRODUCT PRICE, PAYMENT AND DELIVERY INFORMATION SUBJECT TO THE AGREEMENT
   

   The number, name, sales price, payment (collection), delivery and invoice information of the Product/Products ordered by the BUYER electronically from the Website are as follows: The BUYER may submit their complaints regarding payment, delivery and the Agreement to the Plantero Consultation Line at 90 850 532 88 90 if they wish.

   4. Quantity Product Name Sales Price (Total Including VAT)

      Contents:

      Total Product Price: Total Cargo Fee: Total Amount: Payment (Collection) Information Payment Method Credit Card

      Delivery Information Name,

      Surname/Title

      Address

      Phone

      Email

      Invoice Information Name,

      Surname/Title

      Address

      Phone

      Email

   5. BUYER'S PRIOR INFORMATION 

      BUYER acknowledges that they have reviewed, read, understood, and have been provided with the necessary information regarding all general and specific explanations set forth below on the relevant pages-sections of the Website, prior to assuming any payment obligation by approving this Pre-Information Form on the Website.

      1. SELLER's title and contact information, and current promotional information

      2. Methods for correcting incorrectly entered information during the purchase of Products from the Website

      3. Electronic contact information where the buyer can obtain information on the code of conduct of the Chamber of Profession (Tire Chamber of Commerce and Industry) to which the SELLER is affiliated

      4. SELLER's privacy, data usage-processing and electronic communication rules applied to BUYER's information, and the permissions granted by BUYER to SELLER in this regard, the rights of the Parties in this regard and the methods of exercising these rights

      5. Shipping restrictions envisaged by SELLER for Products

      6. Payment methods accepted by SELLER for the Products subject to the Agreement, and the basic characteristics of the Products, total price including taxes (total amount to be paid by BUYER to SELLER, including relevant expenses)

      7. Information on methods of delivery of Products to BUYER, and information on shipping-delivery-cargo expenses

      8. Information on payment/collection and delivery information related to Products and information on the performance of the Agreement, rights and obligations of the Parties in this regard

      9. Products and other goods-services for which BUYER does not have the right of withdrawal

      10. Conditions, terms and procedures for exercising the right of withdrawal in cases where BUYER has the right of withdrawal, and that BUYER will lose the right of withdrawal if the right is not exercised within the time limit

      11. In Products with the right of withdrawal, if the Product is deteriorated or has undergone a change due to its use not in accordance with the instructions for use, normal operation or technical specifications within the withdrawal period; BUYER's withdrawal request may not be accepted and in any case BUYER will be liable to SELLER, SELLER may deduct the amount it deems appropriate according to the said deterioration or change from the refund it will make to BUYER in cases where it accepts

      12. How BUYER can return the Products to SELLER in cases where there is a right of withdrawal, and all related financial matters

      13. All other sales conditions, including those included in this Agreement by its nature, and that after the Agreement is established by BUYER's approval on the Website, it will be sent to BUYER by electronic mail and can be accessed and stored by BUYER for the requested period, SELLER may also keep the Agreement with itself for a period of three years

      14. Contact information where BUYER can submit their complaints to SELLER in case of disputes, and that they can make their legal applications to the District/Provincial Arbitration Boards and Consumer Courts in accordance with the relevant provisions of the Law No. 6502

      
      

   6. DELIVERYEXPENSES AND PERFORMANCE 

   6.1 The delivery of the Products subject to the Agreement will be made by the SELLER to the BUYER's address specified above through a cargo company. Shipping costs are borne by the BUYER. Shipping cost: ... TL is added to the total amount of the Products, including all taxes. If the SELLER has declared that the shipping fee will be borne by itself for those who shop above the amount announced on the Website, the shipping fee will be borne by the SELLER.

   6.2 Even if the BUYER is not present at the address at the time of delivery, the SELLER will be deemed to have fulfilled its obligation fully and completely. Therefore, all damages arising from the BUYER's late receipt of the Product and the expenses incurred due to the Product waiting at the cargo company and/or the return of the cargo to the SELLER shall also be borne by the BUYER.

   6.3 Delivery will be made to the address specified in this Agreement as soon as possible, depending on the distance of the BUYER's delivery address, provided that the stock is available and the product price is credited to the SELLER's account, not exceeding the legal period of 30 (thirty) days. If the SELLER is unable to deliver the Product subject to the Agreement on time due to stock shortages, similar commercial impossibilities, unforeseen circumstances, force majeure events, it is obliged to inform the BUYER of the situation. If the SELLER does not fulfill its obligation within this period, the BUYER may terminate the Agreement.

   6.4 In the event that the Products subject to the Agreement are not in stock; The SELLER has the right not to deliver the Products subject to the Agreement, provided that it informs the BUYER of the situation and refunds the total amount paid by the BUYER and all documents that bind him/her as debt to the BUYER within 14 (fourteen) days at the latest.

   6.5 The SELLER may procure a different product of equal quality and price by informing and obtaining the BUYER's explicit consent before the expiration of the performance obligation arising from the Agreement.

   6.6 Deliveries of the Products/Products will only be made to the delivery address specified by the BUYER when placing the order. Even if the BUYER requests delivery to another location other than the delivery address notified when placing the order, delivery will definitely not be made. Uncertain places such as parking lots, door fronts, parks cannot be shown as delivery address; Even if it is shown, the Product will not be delivered. It is essential that the delivery address is a place that is clearly identified as belonging to the BUYER, such as a workplace, apartment, home, shop or the like.

   6.7 In case it is determined by the SELLER that products that were not ordered were delivered to the BUYER; The SELLER will inform the BUYER by phone or email. In this case, the SELLER has the right to return the unordered product. The BUYER may request that the product delivered to him/her even though it was not ordered be kept with him/her by paying the price of the product. Otherwise, the BUYER; is obliged to return the product to the SELLER by delivering it to the cargo with the shipping fee belonging to the SELLER.

   6.8 For the delivery of the Product subject to the Agreement to the BUYER, it is necessary that this Agreement be approved electronically and conveyed to the SELLER, and that the sales price be paid by the BUYER's preferred payment method. If for any reason the product price is not transferred to the SELLER's account or is canceled in the bank records, the SELLER is deemed to be relieved of the product delivery obligation.

    

   7. BUYERS OBLIGATIONS 

   7.1 The BUYER will check the Product subject to the Agreement before delivery and will not accept the damaged and defective Product from the cargo company official, such as dented, broken, torn packaging, etc. Otherwise, the Product received will be deemed to be undamaged and intact, and the BUYER will not have the right to object to the incomplete and/or damaged delivery of the Products. The BUYER is obliged to carefully protect the Product in suitable temperature and conditions after delivery.

   7.2 The BUYER accepts that the delivery made to the address specified in this Agreement and to the person present at this address during delivery shall be deemed to be delivery to the BUYER.

   7.3 If the bank or financial institution does not pay the product price due to the unauthorized, unfair or unlawful use of the BUYER's credit card belonging to the BUYER by unauthorized persons after the delivery of the Products/Products, the BUYER agrees and undertakes to pay the product prices he/she received by another online payment method or credit card within 3 (three) days following notification of this situation to him/her.

   7.4 Persons under the age of 18 (eighteen) and those who lack discernment or are partially capable cannot shop on plantero.com.

   8. SELLERS OBLIGATIONS 

   8.1 The SELLER is responsible for the delivery of the Product subject to the Agreement in a sound, complete and in accordance with the specifications stated in the order. If the Product subject to the Agreement is to be delivered to a person/organization other than the BUYER at the request of the BUYER during the order, the SELLER cannot be held responsible for the non-acceptance of the delivery by the person/organization to be delivered.

   8.2 If the SELLER thinks that the delivery of the Product is impossible, it will inform the BUYER of this situation within the legal 30 (thirty) day delivery period. In this case, the BUYER; may use one of the rights to cancel the order, to replace the Product subject to the Agreement with its equivalent if any, or to postpone the delivery period until the obstacle is removed. If the BUYER cancels the order, the paid amount will be refunded within 14 (fourteen) days.

   9. RIGHT OF WITHDRAWAL 

   The BUYER may exercise the right of withdrawal within 14 (fourteen) days from the delivery to him/herself or the person/organization indicated at the address, provided that the Product subject to the Agreement is not among the products listed in Article 9 of this Agreement. In order to exercise the right of withdrawal, a written notification must be made to the SELLER within the same period and the original invoice related to the Product delivered to him/her must be returned. The product price will be refunded to the BUYER within 14 (fourteen) days following the receipt of the notification regarding the right of withdrawal. The shipping fee for the product returned due to the right of withdrawal shall be borne by the SELLER.

   10. PRODUCTS FOR WHICH THE RIHGT OF WITHDRAWAL CANNOTCA

   In accordance with Article 15 of the Distance Sales Regulation; The right of withdrawal cannot be used in the delivery of products that are perishable and/or have an expiry date and single-use products.

   
   

   11. PROTECTION OF PERSONAL DATA, COMMERCIAL ELECTRONIC COMMUNICATION AND INDUSTRIAL PROPERTY RIGHTS

   11.1 In addition to all kinds of data that can be defined as personal data under the Law on Protection of Personal Data No. 6698, name, surname, electronic mail address, T.C. identity number, demographic data, credit card information, financial data etc. information belonging to the BUYER; for the purpose of receiving orders, offering products and services, developing products and services, solving system problems, performing payment transactions, - if previously approved - marketing activities about orders, products and services, updating information belonging to the BUYER and management and maintenance of memberships, and for the fulfillment of this Agreement and other agreements established between the BUYER and the SELLER and to ensure that the technical, logistical and other similar functions of third parties are carried out on behalf of the SELLER, the SELLER, SELLER affiliates and third parties may be recorded permanently/temporarily, stored in written/magnetic archives, used, updated, shared, transferred and processed in other ways.

   11.2 Commercial electronic communications can be made to the BUYERS by the SELLER via SMS/short message, instant notification, automatic call, computer, telephone, electronic mail, fax, other electronic communication tools for promotional, advertising, communication, promotion, sales and marketing purposes of all kinds of products and services, in accordance with the applicable legislation.

   11.3 The necessary measures have been taken by the SELLER in its own system infrastructure, according to the nature of the information and process, to the extent of today's technical possibilities, for the security of the information and transactions entered on the Website by the BUYERS. However, since the said information is entered from the devices belonging to the BUYER, it is the responsibility of the BUYER to protect them and to take the necessary measures to prevent unauthorized access, including viruses and similar harmful applications.

   11.4 The BUYER may always request the SELLER to stop the use/processing of data and/or communication by reaching the SELLER through the communication channels specified on the Website. Upon the BUYER's clear notification in this regard, personal data processing and/or commercial electronic messages sent to him/her will be stopped within the legal maximum period; in addition, if the BUYER requests; with the exception of those that are legally required to be kept and/or those that are possible, the information will be deleted from the SELLER's data recording system or anonymized in a way that the BUYER's identity will not be revealed.

   11.5 The BUYER may always obtain information from the SELLER on matters such as the processing of personal data; persons to whom it is transferred, correction in case of incompleteness or incorrectness, notification of corrected information to relevant third parties, deletion or destruction. The BUYER may also object to the use of this data by analyzing it with automatic systems against him/her, and may demand compensation for the damage caused by its illegal processing by the SELLER. These requests will be examined by the SELLER within the legal period and the BUYER will be informed within the periods provided for in the legislation. During this period, in accordance with the provisions of the legislation; any necessary commercial electronic messages must continue to be sent, the BUYER's personal data; may be recorded permanently/temporarily by the SELLER, SELLER affiliates and third parties in accordance with the provisions of the legislation in force, stored in written/magnetic archives, used, updated, shared, transferred and processed in other ways.

   11.6 With the exception of the SELLER's agreements with third parties; the SELLER owns all intellectual property rights and property rights regarding all kinds of information and content belonging to the Website and their arrangement, revision and partial/complete use.

   11.7 The privacy and security policies and terms of use of other websites accessed from the Website are valid and the SELLER is not responsible for any disputes that may arise and any consequences that may arise against the BUYER.

   12. FOCRE MAJEURE

   The Parties shall not be liable for the following reasons which the Parties could not foresee at the time of signing this Agreement and which are beyond the Parties' control and prevent the fulfillment of the provisions of the Agreement;

   • Administrative stoppage of plantero.com: If plantero.com is stopped by the administration for any reason, the SELLER cannot deliver the Products/Products subject to the Agreement on time.
   • Extraordinary transportation obstacles: If extraordinary situations such as adverse weather conditions preventing the transportation of Products occur, the SELLER cannot deliver the Products/Products subject to the Agreement on time.
   • Extraordinary natural events: If extraordinary natural events (Natural disasters such as earthquakes, floods, fires that will shake the entire society very effectively) occur, the SELLER cannot deliver the Products/Products subject to the Agreement on time.
   • Strikes and lockouts: If strikes and lockouts occur, the SELLER cannot deliver the Products/Products subject to the Agreement on time.
   • Contagious diseases: If contagious diseases occur, the SELLER cannot deliver the Products/Products subject to the Agreement on time.
   • War, state of emergency, martial law or general mobilization: If a state of war, state of emergency, martial law or general mobilization that will affect the economy and social life in a factual manner is declared, the SELLER cannot deliver the Products/Products subject to the Agreement on time.

   If the SELLER cannot deliver the Products/Products subject to the Agreement on time for these reasons, it is obliged to inform the BUYER within 3 (three) days from the date it learns of the situation. In this case, the BUYER may use one of the following rights:

   • Cancel the order: The BUYER may cancel the order and the SELLER shall refund the amount paid by the BUYER within 14 (fourteen) days from the date the cancellation request reaches the SELLER.
   • Replace the Product/Products with an alternative: If there is an alternative to the Product/Products subject to the Agreement, the BUYER may request that the Product/Products be replaced with the alternative. In this case, the price difference of the Product shall be collected from the BUYER.
   • Postpone the delivery period: The BUYER may request that the delivery period be postponed until the obstacle preventing the delivery is removed.

   
   

   13. GENERAL PROVISIONS

   13.1 The BUYER acknowledges, declares and undertakes that he/she has read and is informed about the basic qualities, sales price and payment method of the Product subject to the Contract on the Website, and has given the necessary electronic confirmation. The BUYER's electronic confirmation of the Pre-Information means that he/she has been informed correctly and completely about the characteristics of the Products ordered, the total sales price of the Products including all taxes, payment and delivery information before the conclusion of the Contract.

   13.2 The BUYER acknowledges, declares and undertakes that he/she will electronically confirm this Agreement for the delivery of the Product subject to the Agreement, and that the SELLER's obligation to deliver the Product subject to the Agreement will cease if the price of the Product subject to the Agreement is not paid for any reason and/or is cancelled in the records of the bank or financial institution. The BUYER acknowledges, declares and undertakes that the SELLER has no liability for payments made to the SELLER by the bank and/or financial institution for which a failure code has been sent for any reason.

   13.3 If the credit card holder used during the order is not the same person as the BUYER, or if a security breach is detected on the credit card used in the order before the Product is delivered to the BUYER, the SELLER may request from the BUYER the identity and contact information of the credit card holder, the previous month's statement of the credit card used in the order, or a letter from the BUYER's bank stating that the credit card belongs to him/her. The order will be frozen until the BUYER obtains the requested information/documents, and the SELLER has the right to cancel the order if the said requests are not met within 24 (twenty-four) hours.

   13.4 The BUYER declares and undertakes that the personal and other information he/she has provided while becoming a member of the Website is true and accurate, and that he/she will immediately, in cash and in full, compensate the SELLER for all damages that the SELLER may suffer due to the inaccuracy of this information upon the SELLER's first notification.

   13.5 The BUYER agrees and undertakes from the outset to comply with the provisions of the legislation and not to violate them while using the Website. Otherwise, all legal and criminal liabilities arising therefrom shall be solely and exclusively borne by the BUYER.

   13.6 The BUYER may not use the Website in any way that disrupts public order, is contrary to public morals, violates the material and moral rights of third parties, or for an unlawful purpose contrary to the legislation. In addition, the BUYER may not engage in activities that prevent or hinder the use of the services provided on the Website by third parties (spam, virus, Trojan horse, etc.).

   13.7 Links to other websites and/or other content that are not under the control of the SELLER and/or that are owned and/or operated by third parties may be provided on the Website. These links are placed for the purpose of providing the BUYER with easy access to other websites and do not support any website or the person operating that website, and do not constitute any guarantee of the information contained on the linked website.

   14. EVIDENCE AGREEMENT AND AUTHORIZED COURT

In the resolution of any disputes that may arise from this Pre-Information Form and/or its implementation, the SELLER's records (including records in magnetic media such as computer-voice recordings) shall constitute definitive evidence. The Parties have agreed that the Consumer Arbitration Boards or Consumer Courts located at the place of residence of the BUYER and the SELLER shall be competent within the monetary limits determined by the legislation in disputes arising from the application and interpretation of the Contract.

This Pre-Information Form is an integral part of the Contract and has been read and accepted by the BUYER electronically.

Privacy and Security 

PLANTERO uses 128 bit SSL, an international security standard, to ensure that you can shop securely on the website plantero.com. With this system, the information required for payment (name on credit card, credit card number, credit card expiration date, credit card security number) is encrypted and sent to the relevant bank for approval.

Warning:

The information requested during payment is not stored in the PLANTERO database. Therefore, it is not possible for third parties to access this information through the PLANTERO servers during and/or after the transaction.

However, PLANTERO recommends that you make sure that the computers used to place orders are secure. There is a risk that this information may be learned by third parties through some programs pre-installed on a computer shared by many people, such as an Internet Cafe. PLANTERO is not responsible for the use of information copied or otherwise obtained from the computer used to place the order by unauthorized third parties.

Personal information other than credit card information will be kept on record and will not be shared with third parties under any circumstances other than affiliated companies and campaign-based solution partners of PLANTERO.

TERMS OF USE 

You must read the text below, which contains the terms of use, privacy and copyright information for plantero.co.

If you accept these terms, you are expected to comply with the terms of the agreements, whether as a member or as a guest. It is in your best interest to make sure that you understand what information is requested from you when you start using our site and for what purpose.

All rights to the plantero.co website are owned by Plantero. All materials on the site are protected by international copyright and trademark laws. All materials on the site, including code and software, are protected by copyright law, including text, articles, images, documents, photographs, pictures, sounds, signs, etc., and you may not modify, reproduce, republish or distribute any material on this site without the written permission of Plantero. You have the right to use the text, articles, images, documents, photographs, picture materials on plantero.co for the duration of your membership on plantero.co.

plantero.co also provides links and redirects to websites operated by third parties. plantero.co does not operate or control the information, products and services on these third party sites in any way. plantero.co is not responsible for the content and problems published on other sites linked to plantero.co. plantero.co cannot be held responsible or directed for the content and problems on the linked sites.

plantero.co is not responsible for any direct or indirect damages that may result from the use or inability to use its materials. This agreement is valid until terminated by plantero.co at any time without prior notice. The restrictions placed on you regarding the materials you download to your computer and the disclaimers and limitations of liability set forth in this agreement will continue to apply.

plantero.co attaches importance to your privacy rights and adheres to the following principles: We ask for your personal information when necessary. plantero.co may send you information about new features, services or products from time to time, but we will never share or disclose your personal information with third parties. If you have any questions about these principles, please send an email to info@plantero.co.

This agreement shall be governed by and construed in accordance with the laws of the Republic of Turkey, without giving effect to any conflict of laws. If any provision of this agreement is unlawful, invalid or unenforceable for any reason, then such provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of the remaining provisions.

All sales transactions for purchases made through the plantero.co address are made by BİGETAŞ BİYOTEKNOLOJİ AŞ (PLANTERO). These online sales terms and conditions contain the terms and conditions for the online sale of “beverage and food products” products between PLANTERO and you. PLANTERO reserves the right to make any changes to these terms and conditions unilaterally.

To be able to shop online from plantero.co, you must be over 18 years old and have agreed to these terms and conditions and become a member of plantero.co.

1. Ordering

You can only shop from plantero.co if you are a member. If you are not a member yet, you can become a member by entering the “New Member” section from the “MEMBER LOGIN” section and continue the ordering process.

You can place an order from plantero.co 24 hours a day, 7 days a week.

Orders are accepted for 81 provinces in Turkey through plantero.co.

2. Adding, Removing, and Changing Quantities of Products 

İlgili ürün kategorisinde yer alan ürün görsellerinin yanında ve üzerinde yer alan “Sepete Ekle” butonuna bastığınızda, sol bölümde, üst menüdeki “Sepetim” alanında seçtiğiniz adet kadar ürünün alışveriş sepetinize eklendiğini göreceksiniz. Bir ürünü listenizden çıkartmak için, SEPET ekranında ürünün yanındaki “SİL” ikonuna tıklamanız yeterlidir. Listenize eklediğiniz bir ürünün miktarını değiştirmek için ürünü sepetinizden ya tamamen çıkarıp, istediğiniz kadar olan miktarı sepete tekrar eklemeniz gerekmekte ya da sepet içerisindeki ilgili üründen kaç adet eklediğinizi gösteren metin alanını güncelleyerek, sepetinizde ürün adedini güncelleyebilirsiniz.

3. Completing Your Purchase

To complete your purchase, click the "BUY" button. This will take you to a screen where you can enter your shipping address information. You can also view the contents of your cart in the CART section of this screen. Since you are only required to provide minimal information when registering for the site, you will need to enter your shipping address in the ADDRESS INFORMATION section at the end of each order.

4. Payement 

Products ordered through plantero.co are sold by PLANTERO.

On the payment information screen, you can see the contents and amount of the cart for which payment is being made in the left-hand section of the screen. When you click the "CONFIRM ORDER" button on this screen, payment will be processed according to the payment method you have chosen. After your payment is successful, you will see our thank you message.

The receipt/invoice for your purchase from plantero.co will be included in the product package that will be delivered.

1. Payment by Credit Card

You can pay for your purchase by entering your credit card information after clicking the "Pay by Credit Card" button under the "Payment" heading. Your credit card information is taken using 128-bit SSL protocol.

You can make payments with Visa and Mastercard.

5. Illegal Use 

Any person(s) acting in contravention of the provisions of this site shall be liable to indemnify PLANTERO for all damages and losses arising from and to arise from such action.

6. Contact Us

You can send us your requests and complaints via the internet through the "Contact Us" section on plantero.co or by calling our consumer hotline at 0 (850) 532 88 90.